ok777's Privacy Policy

1 Introduction

ok777 is a trusted online betting and casino platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. We place the highest priority on the personal privacy of our members and remain vigilant in protecting their information.

This privacy policy ("Policy") describes how ok777 collects your personal information, the purposes for which it is used, who it may be shared with, and the measures we take to protect your data. This policy applies when you use ok777's services through our website, mobile platform, or any other digital channel.

If any changes are made to this policy, we will notify you via a notice on the platform. Continuing to use the service means you accept the updated policy.

2 What Information We Collect

ok777 collects different types of information in different situations. Below is a breakdown of the information collected:

A Registration & Account Information

• Full name and date of birth
• Email address and mobile number
• Login credentials (encrypted password)
• Preferred language and currency (Taka/BDT)

B Identity Verification Information

• Copy of national ID card or passport
• Proof of address documents
• Documents required for financial transaction verification

C Financial Information

• bKash, Nagad, Rocket account details (for transaction processing only)
• Bank account details (for withdrawals)
• Deposit and withdrawal history

D Usage & Technical Information

• IP address and device details
• Browser type and operating system
• Gaming activity and session data on the platform
• Information collected through cookies and similar technologies

3 Purposes of Data Use

ok777 uses collected information only for the legitimate purposes listed below:

• Account Management: To handle registration, login, password recovery, and account security.
• Service Delivery: To provide gaming features, process bonuses, and complete deposits and withdrawals.
• Identity Verification (KYC): To prevent fraud and confirm that users meet the legal age requirement.
• Anti-Money Laundering (AML): To detect and prevent financial irregularities.
• Customer Support: To enable our 24/7 support team to resolve your complaints or questions.
• Personalized Experience: To provide game recommendations and promotional offers based on your preferences.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To enhance service quality and resolve technical issues.

Your information will never be sold to third parties for marketing or advertising purposes.

4 Data Disclosure & Sharing

ok777 does not generally disclose your personal information to third parties. However, information may be shared in a limited manner in the following situations:

A Payment Processors

The minimum information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment service providers. This information is used solely for the specific transaction.

B Technology Service Providers

We work with trusted technology partners for game operations, server hosting, and cybersecurity. These partners are contractually obligated to keep your information confidential and to use it only for the specified purpose.

C Legal Requirements

In the case of a court order, a legal demand from a regulatory body, or a fraud investigation, it may be legally necessary to disclose information to the relevant authorities.

5 Cookies & Similar Technologies

The ok777 platform uses cookies and similar technologies to improve your experience and ensure technical functionality.

A Essential Cookies

These cookies are essential for maintaining login sessions, verifying security tokens, and ensuring the basic functionality of the platform. They cannot be disabled.

B Analytical Cookies

These cookies are used to analyze platform usage statistics and improve services. The data collected is anonymous and aggregated.

C Cookie Controls

You have the ability to accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may make some features of the platform unavailable.

6 Data Retention Period

ok777 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction and KYC information may be retained for a specified period based on legal requirements.
• Financial Records: Deposit, withdrawal, and transaction history is kept for the period required under AML regulations.
• Customer Service Records: Support history is retained for a reasonable period for issue resolution and quality improvement.

Once the need has passed, data is securely deleted or anonymized.

7 Data Security Measures

ok777 applies industry-standard security measures to protect your personal information. The key components of our security framework are outlined below:

• SSL/TLS Encryption: 256-bit SSL encryption is used for all data transmissions, keeping your information safe from interception.
• Encrypted Storage: Stored data, especially passwords and financial details, is protected with strong encryption.
• Access Controls: Only authorized personnel can access specific information within their defined scope of work.
• Firewall & Intrusion Detection: Advanced technology is deployed to prevent cyberattacks and unauthorized access.
• Regular Security Reviews: Our security infrastructure is regularly tested and updated.
• Fair Play: Verifiable fair play technology is used to ensure the integrity of gaming outcomes.

8 Your Rights

You have several important rights regarding the information associated with your ok777 account:

• Right to Access: You may submit a written request to find out what information we hold about you.
• Right to Rectification: If information stored in your account is incomplete or incorrect, you may request a correction.
• Right to Erasure: After legal obligations have been fulfilled, you may request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be limited.
• Right to Opt Out of Marketing: You can stop receiving promotional messages or emails by changing your preferences through account settings or by contacting the support team.

To exercise any of the above rights or if you have questions about your information, please contact our customer support team. We will process your request as quickly as possible.

9 Protection of Minors

ok777 strictly provides services only to those aged 21 or above. 21+

Our platform is not open to minors, and we do not intentionally collect or store information from anyone under the age of 18. Age verification is mandatory at registration, and identity documents may be checked to confirm age when required.

If we suspect that a minor has registered on our platform, we will immediately suspend that account and delete the collected information.

10 Policy Changes

ok777 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notice on the platform
• Sending a message to your registered email
• Updating the "Last Updated" date on this page

Continuing to use the platform after an updated policy is published means you agree to the new policy. We therefore recommend reviewing this page periodically.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our customer support team can assist in both Bengali and English:

• [email protected]
• Live Chat — Available 24/7

We process your privacy-related requests with the highest priority.